Intermittent disconnections Print
Check the ADSL light status on your router when your connection goes down:
If the ADSL light is not coming on, that means that the router is not detecting ADSL signal on your phone line.

- Try using shorter line extension cord. Avoid knots and coils on the telephone cord;
- Check with your ISP/Telco company if there are noises/faults on your line.
- In your router configuration page go to Advanced > ADSL and set Modulation type to G.dmt (this disables ADSL2+);
- Update your router to the latest firmware;

If ADSL light is stable try setting your computer's network card IP address:
Control Panel > Network Connection > Local Area Connection Properties > Internet Protocol (TCP/IP) Properties:
IP address: 10.1.1.99
Subnet Mask: 255.0.0.0
Default Gateway: 10.1.1.1
DNS: 61.88.88.88 (or whichever DNS your ISP is using).

If disconnections are only affecting wireless workstations please see General Wireless troubleshooting.
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